Fidelity’s cloud-based returns management system makes the whole process stress-free. We take care of your e-commerce returns, so you can focus on providing a great service for your customers.
Returns
Made Simple.
Returns
Made Simple.
How It Works
Benefits
Take Control Of Your Returns
Our e-commerce returns management services make the returns process as simple as possible - both for you and your customers.
Take Control of Your Returns
Our e-commerce returns management services make the returns process as simple as possible – both for you and your customers.
How we can help:
Sustainability
Repair, Refurb, Recycle.
Sustainable Solutions For Your Returned Stock
Returned goods can have a high environmental impact, as well as costing you money. So it's vital to ensure that your goods are dealt with in the most efficient way - whether that's fixing a defect and repackaging the item for resale, or recycling it ethically if it can't be sold again.
01. Repair & Refurbishment Services
Repairing defective items is more sustainable than disposing of them, but it can be a labour-intensive task. Here at Fidelity we’ll take care of it. Our full repairs service is included in our e-commerce returns management services, saving you time that can be better spent on running your business. Once your item is restored to resalable condition, we’ll pack it up so that it’s ready to be sent out to the next customer.
02. Recycling Returned Goods
Unfortunately, returns that can’t go straight back into rotation may end up becoming ‘dead’ stock, destined for landfill, and costing you money to store or dispose of. As part of our returns management services, we can often provide environmentally friendly alternatives to disposal for this kind of stock, such as sending it on to discounted retailers, charities and recycling projects.
Software Solutions
Find out more about our Integrations
Ready To Find Out More?
Get in touch with our team today for more information on how we can help you simplify your e-Commerce returns.