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Home and Gift Fulfilment

Tailored Fulfillment Solutions for Gifting and Home Decor

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Specialised Fulfilment, designed for you

Home and giftware products require careful handling to ensure they reach customers in perfect condition, whether they are delicate glassware, large furniture items, or curated gift sets.

Our team at Fidelity specialised in fulfillment services for home and giftware brands - offering tailored solutions that scale with your business. From managing seasonal demand for popular gifts, to ensuring items are carefully packed and presented, we provide the logistics expertise you need to succeed.

eCommerce Fulfilment

B2B and Omnichannel

Warehousing Solutions

Returns Management

Software Integrations

International Fulfilment

Why leading Home and Giftware brands choose Fidelity

We're proud to be the partner of choice for leading Gift and Home Goods brands in the UK, US and EU. We don't do one-size-fits-all fulfilment - our solutions are tailored to meet the unique needs of your brand, ensuring you get the best possible fulfilment services. From quality control to returns management, we're the partner of choice for brands who want more from their fulfilment.

Omnichannel Fulfilment

Seamlessly integrate with platforms like Shopify, Amazon WooCommerce, and connect your Retail and B2B orders, all from one convenient interface.

Returns Management Services

We can manage your customer returns, including restocking, refurbishment, and recycling - saving you time and money on your returns handling.

Custom Gift Packaging

We support branded packaging for gift sets and B2C orders - ensuring your customers receive a high quality unboxing experience, every time.

Flexible Shipping Options

Fidelity can provide a range of delivery options, from standard to expedited shipping, to meet customer expectations for timely delivery - especially during peak gifting seasons.

We're proud to be a Patron of the Giftware Association

The Giftware Association is at the heart of the UK's gift and home industry with over 70 unique years' experience. Our partnership shows our commitment to supporting Home and Gift brands - offering our support, expertise, and advice to members, and partnering with brands to help them grow.

Find out more about the Giftware Association here.

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Solutions designed for Giftware Brands

Integrated Software solutions

Fidelity's advanced EDI solution is designed to support your business growth, by offering integrations and tracking that scale seamlessly with your expanding operations.

Quality Control

We ensure every order is carefully inspected to ensure that your home and giftware products arrive in perfect condition - ensuring that items like glassware, home décor, and gift sets are packed securely.

Fulfilment Solutions that Grow with you

From managing seasonal spikes in demand, to expanding into new markets, we provide the infrastructure and expertise you need to scale your home and giftware business. Our global network allows you to reach customers anywhere, while our scalable processes ensure service quality remains high - even during your busiest times.

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Globally capable, locally focused

Whether you’re B2B or B2C, Fidelity’s international warehouse locations and global distribution services efficiently connect you to your customers. As a multi-national supply chain solution provider, we support sellers and brand owners around the world.

UK Fulfilment →
EU Fulfilment →
US Fulfilment →

Reach new Markets with Fidelity

Network of Global Locations: Our global fulfilment centres are strategically located to help you reach new markets. Whether you partner with us in one location or many, you can take advantage of the same high level of support from any of our hubs in the UK, US, and EU.

International Shipping Solutions: We partner with leading shipping providers across the globe. And with our expertise in international shipping and customs regulations, we help ensure compliance and efficiency in cross-border transactions.

Local Market Support: Our international teams are on hand to offer support in target regions, giving you strategic insights and in-country support for your global expansion.

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Over 150 Integrations

Our state of the art software connects seamlessly to your sales platforms - whether you're B2B or B2C, we make it simple to keep track of your orders all in one place. This integration eliminates the need for manual data entry, optimising the fulfillment process and minimising errors.

Our advanced systems ensure efficient order processing across multiple channels - crucial for fast-growing brands looking to expand their reach. 

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Omnichannel Fulfillment

For Pet Product Sellers

Reach your customers everywhere, with Fidelity. Whether you need goods fulfilled to retailers, wholesalers, or direct to your customers, our multi channel fulfilment solutions can help. From customer orders to large retail shipments, we accommodate a large range of shipping requirements. This includes specialist shipping methods such as:

  Multipack
  Pallet Shipments
  Special Delivery Instructions
  Custom Packaging

And for eCommerce sellers using multiple sales channels, we integrate with prominent platforms and webstores across the world; including Amazon, Bol.com, Wehkamp, and Groupon.

 

Let's work together

Whatever the size of your business, Fidelity has grown by flexibly supporting our clients' needs (it's the reason we still support them today).

So, if you're ready to take your business to that next level, speak to our team and discover how our experience and expertise can help your business thrive.

Take that first step towards better fulfilment for your business.