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B2B Fulfilment

Retail and Wholesale fulfilment, tailored to your business

Simplify your B2B Fulfilment

At Fidelity, we specialise in taking the complexity out of B2B and omnichannel fulfilment - allowing you to focus on growing your business. From onboarding to customer support, our dedicated B2B fulfillment specialists are here to support you at every stage. And our team's in-depth knowledge of retail inventory management and order management means we can handle even the most complex vendor regulations for you - ensuring your goods arrive on time, and penalty-free. With secure, modern warehouses and state-of-the-art software, we're the ideal partner for your fulfilment needs.

Looking for a tailored solution? We offer custom storage and fulfilment options, designed around your brand. Whether you sell B2B, wholesale, or omnichannel, we have the solution for you.

Global Warehouse Space
Picking Accuracy
Parcels Processed per Day

Experts in Compliance

Ensure your B2B deliveries meet stringent requirements - and avoid penalties - with Fidelity's compliance expertise. Our B2B order management team specialises in navigating retail regulations, meaning your goods arrive safely and on time, every time.

Leave the complexity to us. Fidelity’s B2B fulfilment specialists are experienced in fulfilling orders to major retailers, and can help you meet even the most detailed vendor requirements.

If you're looking for a fulfilment partner who does more - you need Fidelity.

  Specific Pallet Configurations

 Shrinkwrap and labelling

 Retailer barcode standards

  Booking and timed deliveries 

  PO Management

Global Warehouses

Grow your business with our international fulfilment sites

Whether you’re B2B or B2C, Fidelity’s international warehouse locations and global distribution services efficiently connect you to your customers. As a multi-national supply chain solution provider, we support manufacturers and brand owners around the world.


Connect with major retailers, including Amazon

Our state-of-the-art software links to retailers and stores, keeping you connected

Customer Support

Easy on-boarding and ongoing support

With in-country support from our B2B fulfilment experts, you're in safe hands with Fidelity

Globally capable, locally focused

Fidelity’s international warehouse locations and global distribution services keep you connected, wherever you sell. As a multi-national supply chain solution provider, we support omnichannel sellers and brand owners around the world.

B2B Fulfilment Services

Secure Storage

Custom storage options, in our state of the art international warehouses
B2B Fulfilment
Expert B2B Fulfilment teams, with ongoing customer support and easy onboarding
EDI Compliance
Simplify vendor compliance and order management, with our proprietary EDI software
Timeline Management
Live tracking for booking and timed deliveries, helping you meet vendor requirements
Packaging and Barcoding
Expertise in packaging requirements for major retailers - from shrinkwrap to barcodes
Major Retailer Integrations
Linking with major retailers and high street stores, as well as multi-channel options
From the biggest brands, to the next big thing. We’re trusted by:
Sound united
B & W

Retail Integrations

Fidelity has established strong connections and integrations with major retailers; including Next, John Lewis, Sainsbury's, and Boots. We also connect to online platforms, including our Amazon fulfilment solutions - including FBA and FBM. And if you're selling omnichannel, our e-commerce integrations ensure your customers receive goods on time, every time.

Our integrations ensures smooth communication and order compliance throughout the fulfilment process - from order placement to delivery. With our extensive network of retailers and high street stores, you can reach your customers wherever they are.


EDI Software

Fidelity’s state-of-the-art software streamlines every aspect of the B2B fulfilment process. We remove the risk of errors through manual order tracking - instead, we integrate all your sales channels and fulfilment into one place.

We provide you with real-time tracking and inventory management. And our experience with retailer systems allows us to manage booking and timed deliveries easily, to help you avoid costly penalties.

Plus, our Proof of Delivery (POD) updates ensure that your products reach their destination safely and on time, giving you peace of mind with every shipment.

Don't get caught out by low vendor scores for late or missed shipments. Let Fidelity manage your B2B fulfilment, simply and accurately.

Tailored B2B Services

Omnichannel Fulfilment

Multichannel order fulfilment is a huge task for businesses to manage on their own. With sellers increasingly combining their retail, wholesale, and online platforms, you need a partner equipped to handle the additional work. You also need a solution that can help accurately track stock levels, re-ordering, and inventory forecasting. 

That's where Fidelity comes in. With our experience in managing B2B Fulfilment, as well as eCommerce and B2C orders, we're the perfect partner to help you grow your Omnichannel sales. And with our EDI and WMS software, you can track all your platforms in one place.


Industry-Specific Solutions

We understand that your business is unique. That's why our fulfilment is, too. We partner with brands from a wide variety of industries - from premium perfumes, to nutritional supplements, to footwear and apparel. Unlike our competitors, we don't do one-size-fits-all. We work with you to develop a custom solution that meets even the most complex needs of industry or business - whether you have specific storage requirements, unique delivery needs, or value added services like reworking or multipack fulfilment.

If you're looking for a B2B fulfilment partner that understands your brand, get in touch with our team. We'll work with you to find the perfect solution.


Let's work together

Whatever the size of your business, Fidelity has grown by flexibly supporting our clients' needs (it's the reason we still support them today).

Discover how our experience and expertise can help your business thrive. Contact our US team today.