Fidelity US Fulfilment Centre

1375 Industrial Road,
Salt Lake City,
Utah,
United States

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US Fulfilment Centres to Power Your Growth

Our US fulfilment centres are based in ideal locations for full and affordable US shipping coverage with Salt Lake City, Utah and a second location *coming very soon* in Kentucky. Our US team includes brand growth experts to help you navigate US ecommerce. We offer a range of 3PL and fulfilment services from back-office support, to kitting and custom packaging. Our US facility is also a certified warehouse for Costo and has certifications from the Department of Agriculture and NSF, so you know you’re in safe hands.

Growth experts

Our US fulfilment centre’s commercial leaders will support you with playbooks for launching or growing your brand for the US market, introduce you to the right sales agencies to grow your retail contracts and work tirelessly to support your roll out of large B2B fulfilment contracts. These are people you want in your corner when you’re in the business of US-market domination.

B2B Fulfilment

Retail fulfilment is not the same as direct to consumer. Our US fulfilment teams understand this at their very core, and have the experience, processes and tech in place to deliver faultless fulfilment for your retail contracts. From pallet labelling to tight delivery windows and perfect retail kitting, US retail fulfilment is hassle-free when you work with Fidelity.

Transformative Tech

Fed up of working with 3PLs with outdated WMS platforms? Ones that promise to be able to handle your EDI-based system, or cope with your modern API tech? Fidelity’s platform Unify is built by ecommerce ops teams for ecommerce ops teams. It’s a dream to configure (and by the way, we have a team of specialists on hand to take you every step of the way). Get the data you need at your fingertips and all in real time.

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150+ platform integrations

with Fidelity's software solutions

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B2B, B2C, and Omnichannel

solutions

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300,000 sq. ft.

of global storage

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Expert teams

in the UK, EU and US

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99% accuracy rate

with over 25,000 items shipped per day

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Full customer support

and easy onboarding

Why Leading Brands Choose Fidelity for Fulfilment in the United States

Interested in how we help brands succeed in the US? Have a nose through our case studies to see how we customise our services for US ecommerce fulfilment. Our customers come to us for our tech, our omnichannel experience and our locations. They say it's our mindset that keeps them with Fidelity long term.

Explore our case studies
Made for You

Seamless fulfilment shaped around your brand.

Global Reach

Delivering growth across every market.

Don’t just take our word for it

  • "We’re working with Fidelity in the Netherlands, and two key things stand out for us: their tech capabilities, like a strong WMS, and the transparency that allows us to act quickly - whether updating SKUs, product titles and variants, or simply sharing a tracking link and knowing when something has been dispatched. The other is Fidelity’s alignment with our company ethos and sustainable practices, finding a third-party logistics providers who supports and can almost reinforce our brand’s mission.”

    Jake Portner
    Hylo Athletics
  • "We are Zabi Hair – a young and ambitious company in the beauty industry. With our self developed product, the HairBooster, we experienced rapid growth. Of course, that growth came with challenges, but thanks to Fidelity’s super-fast service, we were able to scale immediately. This allows us to keep our full focus on what really matters: our customers and their hair. Thanks to Fidelity, we are able to continue achieving our dream growth."

    Zinzi Burg
    Zabi Hair
  • “We had the products but not the capacity to serve customers quickly. With Fidelity, we found fast service and great communication, and when we saw they had locations in the UK and US, we knew this is a partner we could truly grow with.”

    Marinde Duijker
    FittFaves
  • "Fidelity, with their presence in both the UK and the Netherlands, has made it really easy for us to enter new markets, from the UK to the EU, Australia, and Asia. Their tech was really important to us, giving us full visibility of our stock, orders, everything really, making it simple to manage multiple locations. Compliance is straightforward, and Fidelity has been able to support our growth from small initial stock to the large volumes we handle in the US."

    Brent Wrigley
    Tile (Life 360)

We're ready when you are.

Find out how we help brands scale faster, smarter.
Use our quick no-obligation quote form, or speak to our team.