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Fidelity Netherlands: Fulfilment & 3PL Solutions

From our state-of-the-art fulfilment center in the heart of Europe, we provide tailored, future-ready solutions that allow ambitious businesses to grow and reach new customers.


Fully bespoke fulfilment solutions designed around your business needs.

Formerly known as Make or Buy, our Netherlands team is now part of a global group of experts – Fidelity Fulfilment. Bringing together decades of customer focussed e-commerce, B2B and B2C fulfilment experience, with the global reach to bring your business into new markets, we’re ideal partners to support and help grow your brand.

From warehousing to returns management, we pride ourselves in offering fully bespoke, tailored services that meet your business needs. Whether it’s small, high value items, or palletised goods, our team of experts are on hand to provide the best solution for your business.

Stay Connected
With state-of-the-art cloud software

Track and monitor your fulfilment from anywhere in the world, 24/7, with our industry-leading warehouse management software.

Quality Service
From our highly skilled warehouse operatives

Pick and pack, quality control, kitting and refurbishment – our team can do it all.

Ongoing Support
From our dedicated Customer Service Team

Fidelity’s customer support team works for you, helping everything run smoothly from our UK fulfilment centres.



Data Driven
Through continuous investment in our cloud-based WMS platform, we offer a diverse range of uniquely flexible e-commerce fulfilment, warehousing and just-in-time solutions. We’re proud of our systems, and understand the difference that data-driven solutions can make to your business.
Forward Thinking
The world of fulfilment is always changing. Our consultative and modern approach to process improvement has earned us a reputation for improving benchmark levels of accuracy and cost of supply. Our team of experts are on hand to guide you through, and help future-proof your business.
Brand Focused
With our longstanding partnerships with some of the world’s most respected manufacturing organisations and brands, we know that your business is our business. Fidelity partners with companies we believe in – and with our experience and expertise, we’re the ideal people to help your business grow.
From the biggest brands to the next big thing,
we’re trusted by:
Sound united
B & W

Our team of fulfilment experts are ready and waiting to take your business to that next level.

From our two facilities on the outskirts of ‘s-Hertogenbosch, we proudly take care of everything – from the storage of products, to the pick, pack and despatch of online orders, to the handling of any returns. Our team can even offer printing services and custom packaging options.

Unlike many ‘out-of-the-box’ fulfillment companies, we truly strive to understand your brand and its unique challenges. Request your custom quote below and find out why we’re the best choice for your brand.


  • 150+ platform integrations
  • 99% accuracy rate
  • 300,000 sq. ft. of global storage
  • 25,000 items shipped per day
  • Global locations: EU, UK & US
  • Expert teams
  • 24 hour access online
  • Full customer support
  • Easy onboarding
  • 25+ years’ experience
  • Environmentally friendly

Our Location

De Steenbok 26
5215ME 's-Hertogenbosch

Located in the outskirts of 's-Hertogenbosch, we offer high-quality fulfilment solutions for both B2B and B2C customers. Our fulfilment center, spanning over 5500m², is equipped to meet the diverse needs of e-commerce businesses.

Our Location

Messing 2-4,
5234GC, 's-Hertogenbosch,

On March 20, 2024, we officially opened our second warehouse on the outskirts of 's-Hertogenbosch. Our second location is situated in the Maaspoort industrial area and spans 6000m². This space allows us to carry out both automotive and fulfillment operations.

  • “Fidelity told a good story, had a tightly organized warehouse and offered a good price. The most important thing, however, was that Fidelity Fulfilment NL was also willing to print shirts.”
    Frank Egberts
  • “For us as a brand, it's really important to have a logistic partner who can advise us and we can outsource our complete logistics to, so we can focus on what we do best, and that's developing our brand.”
    Miranda Balk
    Muze Cosmetics

Case Study: Mouse Mansion Grows Globally With Fidelity Fulfilment 

Value Added Services

Unique Packaging

We understand that every detail matters, which is why we go the extra mile to ensure your brand experience is exceptional. Whether it’s custom branding stickers, a personalised thank-you card, or bespoke gift packaging, we meticulously package your products according to your preferences.

What sets us apart is the way we are able to seamlessly incorporate your brand into every aspect of the fulfilment process. From branded packaging tape to distinctive shipping bags, your brand is in safe hands with Fidelity.


No question is too unusual for us. It’s precisely this open approach that has led to the expansion of our capabilities and expertise. A prime example of our commitment to going beyond traditional logistics and fulfillment is our expansion to include clothing printing services. We aim to be more than just a service provider; we’re your versatile fulfilment partner.

Curious to see what we can do for your company?

Tailored Solutions for Retail, Wholesale, and Consumers

Today, webshops are increasingly selling their products to retailers and wholesalers, and B2B companies want to offer their products and services to consumers. We combine these two worlds with our fulfilment services.

From consumer orders to large retail orders, we accommodate a wide range of shipping requirements. This includes complex shipping methods like multipack and pallet shipments, special delivery instructions, and unique packaging demands. And for webstores, we integrate with prominent platforms across the world – whether you sell through Amazon,, Wehkamp, or Groupon.

Let's work together

Whatever the size of your business, Fidelity has grown by flexibly supporting our clients' needs (it's the reason we still support them today).

Discover how our experience and expertise can help your business thrive. Contact our US team today.