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Tiktok Selling, Made Simple

Let Fidelity pick, pack and ship your Tiktok orders, so you can focus on growing your brand.


Customised Solutions for TikTok Sellers

Ready to level up your TikTok Shop and unlock its full potential? Fidelity Fulfilment is a Certified Tiktok Shop Partner, making us the perfect solution for your e-commerce success. As your dedicated TikTok Shop fulfilment expert, we handle the entire process. From storing, packing, to shipping your TikTok Shop orders, we’ve got it all covered while you focus on growing your brand.

Experience peace of mind knowing that your TikTok Shop is in good hands with over 99% accuracy and dedicated customer support. Our cloud-based warehouse management system provides you with 24hr visibility of your stock, fully integrated with your Tiktok store.

Using Shopify to manage your orders? We can connect directly to your Shopify store as well, allowing you to manage your inventory seamlessly.

Trusted By:

Boba Box
Mouse Mansion

From Order to Delivery: How Fidelity Powers Your TikTok Shop

Connect your Tiktok Shop or Shopify Webstore to Fidelity’s state-of-the-art fulfilment software. See your customer orders in real-time, with live updates on stock levels 24/7.
We store, fulfil and ship your orders from our secure warehouse, following TikTok’s seller guidelines – so you don’t have to worry about your shop’s health store dropping.
Customer orders are shipped directly from our fulfilment hub, straight to your customer’s doorstep. We follow Tiktok’s shipping rules and guidelines, with a range of shipping options fully tailored to suit your brand.
  • "Fidelity is part of our family, and part of our success story. They work closely with us, going above and beyond to ensure that each and every one of our customers and our retailers gets exactly what it is they've ordered."
    Monica Yianakis
  • “For us as a brand, it's really important to have a logistic partner who can advise us and we can outsource our complete logistics to, so we can focus on what we do best, and that's developing our brand.”
    Liesbeth Kleermaker
    Muze Cosmetics
Global Warehouse Space
Picking Accuracy
Parcels Processed per Day

Fulfilment Designed for Tiktok Selling

We understand that every brand is unique. Our fully customized solutions cater to your specific needs, offering custom packaging solutions, live inventory tracking, diverse shipping options, and more.

TikTok’s Shop Health is crucial for sellers, and we take it seriously. Our team of experts helps you maintain a healthy shop status by ensuring compliance with TikTok’s requirements. From timely deliveries to accurate order fulfilment, Fidelity Fulfilment helps take the stress out of social selling.

Seamless Integration with your Tiktok Shop

Seamless Integration with your Tiktok Shop

We understand the difficulties of managing your Tiktok Shop. Whether you’re experiencing a spike in sales, or managing a wide range of inventory, you need a fulfilment partner that seamlessly integrates with your platform.

Enter Fidelity. We ensure real-time syncing of orders, inventory, and shipping information, saving you time on manual updates in your store. Using Shopify instead? Our seamless integration also extends to Shopify x Tiktok webstores, providing you with a unified and streamlined selling experience across selling platforms.

Fidelity – Your Partner for Growth

Struggling to keep up with demand? Or looking to grow, but not sure where to start?

Leave the fulfilment worries to us, as you focus on selling more products and growing your business. Whether you sell through TikTok’s own platform or integrate your Shopify webstore, we’re here to help. With our experienced fulfilment team, live inventory management software, and on-time deliveries, you’re in safe hands with Fidelity.

Ready to get started? Request a quote and experience the difference Fidelity can make for your brand.

Why Fidelity?

Peace of Mind

Your products and customers are safe in our hands with over 99% accuracy and a dedicated customer support team

24hr Access Online

Our cloud-based warehouse management system help you manage your stock any time, day or night.

Environmentally Friendly

Fidelity recognises that the delivery of our operations inevitably impacts on the environment. Our aim is to make this as minimal as possible.

Returns Management

Our e-commerce returns management services make the returns process as simple as possible – both for you and your customers.

Let's work together

Whatever the size of your business, Fidelity has grown by flexibly supporting our clients' needs (it's the reason we still support them today).

So, if you're ready to take your business to that next level, speak to our team and discover how our experience and expertise can help your business thrive.

Take that first step towards better fulfilment for your business.