We provide straightforward e-commerce fulfilment services, so you can focus on growing your business.
From warehousing to returns management, we pride ourselves in offering fully bespoke, tailored services that meet your business needs. Whether it’s small, high value items, or palletised goods, our team of experts are on hand to provide the best solution for your business.
Full courier integration, ensuring your inventory reaches its destination anywhere in the world.
Our cloud WMS provides real-time access to your inventory, with full stock sync to your web-shops.
Your products, any platform – reach more customers with our multi-channel fulfilment capabilities
From returns, fulfilment logistics, and customer support from our dedicated team.
We help you stay in control – Fidelity supports Amazon’s vendor and seller central business.
Let our in-house systems specialists connect our systems with your web-shop, ERP or accounting system.
Build reports, interrogate data and track KPI’s – all in real-time on our cloud based software.
From goods receipt through to customer delivery – track your products journey with us.
ZenDesk, LiveChat, email or phone support – we’re there for you and your customer.
Hassle free implementation and on-boarding
Working with our on-boarding team, we will create a bespoke solution for your business needs.
Our services include returns handling, quality control, customs clearance, product testing and reworking. We have an open and flexible approach to identifying the best solution for your business.
Value added services are at the core of everything we do at Fidelity. We go the extra mile to ensure your goods are received and handled with the same care that they would be from a member of your own team.
As an HMRC bonded warehouse, we understand the importance of security.
From our data privacy policies, to our access controlled warehouse – we can meet the strictest of needs to ensure your products are handled safely and securely.
We specialise in handling high-value items, with full serial and batch number traceability.
Fidelity will record, grade and process your returns ready for resale or redistribution.
Need something extra? Our in-house software developers can custom code any specific integration you require.
Get in touch with our team today for more information on how we can help.
