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Ready to upgrade your ecommerce fulfilment?

Switch to Fidelity - for reliable, on-time solutions, from the fulfilment experts.

Make the Switch Today

Your New Fulfilment Partner

Switching fulfilment providers doesn’t have to be stressful. At Fidelity, we make it simple and seamless with expert support every step of the way. Whether you’re facing issues with your current provider or looking to grow your business, we’re here to ensure a smooth transition

We don't just work as a fulfilment provider. Fidelity Fulfilment is your new fulfilment partner. We work as an extension of your team, offering reliable and efficient services that help your business grow. From picking and packing, to shipping and delivery, we're with you all the way.

eCommerce Fulfilment

B2B and Omnichannel

Warehousing Solutions

Returns Management

Software Integrations

International Fulfilment

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Global Warehouse Space
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Picking Accuracy
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Parcels Processed per Day

Stay Connected
With state-of-the-art cloud software

Track and monitor your fulfilment from anywhere in the world, 24/7, with our industry-leading warehouse management software.

Quality Service
From our highly skilled warehouse operatives

Pick and pack, quality control, kitting and refurbishment – our team can do it all.

Ongoing Support
From our dedicated Customer Service Team

Fidelity’s customer support team works for you, helping everything run smoothly from our UK fulfilment centre.

About Fidelity

At Fidelity, we’re more than just a fulfillment provider—we’re a partner in your growth. We specialise in providing scalable, reliable solutions that adapt to your business needs, whether you’re selling B2B or B2C. Our advanced software integrates seamlessly with your existing systems, giving you full visibility and control over your inventory, orders, and shipments.

With our expert team by your side, we ensure a smooth onboarding process, proactive support, and the tools you need to deliver exceptional service to your customers.

Hear from one of our Customers
  • "I’m so happy that the partners that we work with also handle our products with care. They look after our customers, so it feels for me very safe to go into the world with partners like Fidelity."
    Karina Schaapman
    Mouse Mansion
  • “For us as a brand, it's really important to have a logistic partner who can advise us and we can outsource our complete logistics to, so we can focus on what we do best, and that's developing our brand.”
    Liesbeth Kleermaker
    Muze Cosmetics
  • "Fidelity is part of our family, and part of our success story. They work closely with us, going above and beyond to ensure that each and every one of our customers and our retailers gets exactly what it is they've ordered."
    Monica Yianakis
    CEO, Bobux International

Why Fidelity

Peace of Mind

Your products and customers are safe in our hands with over 99% accuracy and a dedicated customer support team 

24hr Access Online

Our cloud-based warehouse management system help you manage your stock any time, day or night.

Easy Onboarding

Fidelity recognises that switching fulfilment providers can be a daunting task. With a dedicated onboarding team, we make things as simple as possible.

Returns Management

Our e-commerce returns management services make the returns process as simple as possible – both for you and your customers.

Let's work together

Whatever the size of your business, Fidelity has grown by flexibly supporting our clients' needs (it's the reason we still support them today).

So, if you're ready to take your business to that next level, speak to our team and discover how our experience and expertise can help your business thrive.

Take that first step towards better fulfilment for your business.