Secure Warehousing
Electronics require secure, controlled storage. Fidelity Fulfilment offers warehouse facilities with enhanced security measures to safeguard your high-value devices. Your products are protected at every stage. Our advanced warehouse management system provides 24/7 visibility into your inventory, giving you complete control over stock levels and product availability.
Batteries and other dangerous goods need specialised handling. We provide compliant storage for DG items, with regulatory requirements and proper labeling built into our operations. The result? Reduced risk and greater peace of mind.
Order Processing and Quality Control
Electronics brands face a constant challenge: one handling error can turn a premium product into a costly return. Damaged screens, missing accessories - these mistakes erode customer trust fast.
Our team is trained in careful device handling. Every order passes through rigorous protocols designed specifically for high-value electronics. Serial number scanning ensures accuracy. Direct integration with your inventory platform means you never miss an update. And our pre-shipping inspection prevents damaged or incorrect items from reaching customers. You keep your customer base happy. Your return rates stay low.
Custom Packaging and Kitting Services
Bundle complexity slowing you down? Our kitting services handle bundled items and accessories efficiently. Gaming bundles with multiple components. Smart home device starter packs. Promotional offers combining products. We assemble them accurately and ship them ready to delight your customers. We're also experienced in the use of protective materials tailored specifically to electronics, ensuring your products arrive safely. Want to elevate your brand presentation? We support your custom and branded packaging solutions, so every unboxing moment reflects your brand's quality.
Built for Growth, Designed for Accuracy
Tech brands can't afford mistakes. Our fulfilment services deliver over 99% accuracy, backed by quality control systems at every stage. Your products reach customers exactly as intended.
Speed matters in electronics. We offer same-day shipping for orders received before cutoff, keeping your customers satisfied and your brand competitive.
Cost efficiency improves your margins. Our optimized carrier networks and strategic shipping zones reduce your fulfilment costs without compromising service quality.
Seasonal peaks and product launches demand flexibility. Our infrastructure scales with your needs, so you're never caught off guard by demand spikes.
Real-time inventory visibility keeps you in control. Our advanced systems synchronize across your supply chain, giving you complete oversight of stock levels across all sales channels. The result? Higher customer satisfaction and smoother operations.
Growth shouldn't be limited by logistics. We adapt as your brand expands, ensuring order fulfilment never becomes a bottleneck.
Native EDI and API integrations
Connect effortlessly with ecommerce platforms, retailers and carriers - no third-party add-ons required.
Customisable workflows
Adapt order and inventory processes on the fly, with configurable rules tags and picklist templates.
Real-time visibility
Stay in control, wherever you are. Manage orders, track inventory, and monitor performance, all through a fast browser-based interface.
Flexibility built in
Trusted by high-volume omnichannel brands
All in one place
Connect to multiple stores and platforms
Why Choose Us
150+ platform integrations
with Fidelity's software solutions
B2B, B2C, and Omnichannel
fulfilment solutions
300,000 sq. ft.
of global storage
Expert teams
in the UK, EU and US
99% accuracy rate
with over 25,000 items shipped per day
Full customer support
and easy onboarding
Made for You
Seamless fulfilment shaped around your brand.
Global Reach
Delivering growth across every market.
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"We’re working with Fidelity in the Netherlands, and two key things stand out for us: their tech capabilities, like a strong WMS, and the transparency that allows us to act quickly - whether updating SKUs, product titles and variants, or simply sharing a tracking link and knowing when something has been dispatched. The other is Fidelity’s alignment with our company ethos and sustainable practices, finding a third-party logistics providers who supports and can almost reinforce our brand’s mission.”
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"We are Zabi Hair – a young and ambitious company in the beauty industry. With our self developed product, the HairBooster, we experienced rapid growth. Of course, that growth came with challenges, but thanks to Fidelity’s super-fast service, we were able to scale immediately. This allows us to keep our full focus on what really matters: our customers and their hair. Thanks to Fidelity, we are able to continue achieving our dream growth."
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“We had the products but not the capacity to serve customers quickly. With Fidelity, we found fast service and great communication, and when we saw they had locations in the UK and US, we knew this is a partner we could truly grow with.”
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"Fidelity, with their presence in both the UK and the Netherlands, has made it really easy for us to enter new markets, from the UK to the EU, Australia, and Asia. Their tech was really important to us, giving us full visibility of our stock, orders, everything really, making it simple to manage multiple locations. Compliance is straightforward, and Fidelity has been able to support our growth from small initial stock to the large volumes we handle in the US."
Returns Management for Electronics
Returns happen. Electronics brands need a partner who can handle them efficiently while preserving product value.
We manage reverse logistics with local return addresses and efficient processing. But we don't just accept returns and warehouse them- we focus on maximizing value recovery through our repair, refurbish, and recycle approach.
Returned items undergo testing. Repairable products get refurbished and restored to resalable condition, ready for the next customer. Items that can't be refurbished enter our recycling program, providing environmentally friendly alternatives to disposal. Our team also supports warranty claims and exchanges, helping you maintain strong customer relationships even when issues arise.