The Fulfilment Experts
Struggling with fulfilment challenges that slow your growth? We’re here to help.
Whether it’s the hassle of managing inventory, returns management, or specialised services like kitting and assembly, we tailor our services to your needs. No more one-size-fits-all fulfilment —Fidelity offers custom solutions, designed around what your business needs to succeed.
Facing penalties or delays with retail and B2B orders? Our advanced EDI software streamlines the process, keeps you connected with custom APIs and webhooks, and helps you avoid costly mistakes. For eCommerce sellers, we integrate seamlessly with leading webstores and platforms, giving you 24/7 visibility into your orders wherever you are.
Let us handle the complexities of fulfilment - so you can focus on growing your business. Get your custom quote today.
Our Services
Why choose Fidelity?
150+ platform integrations, with Fidelity's software solutions
B2B, B2C, and Omnichannel Solutions
300,000 sq. ft. of global storage
Expert teams in the UK, EU and US
99% accuracy rate, with over 25,000 items shipped per day
Full customer support and easy onboarding
Grow your business globally
Fidelity Fulfilment offers international fulfilment, tailored for your eCommerce brand. We offer fully custom fulfilment solutions, with real-time online tracking and over 99% order accuracy.
Sell anywhere, with Fidelity.
Fulfilment designed around you
Tailored fulfilment for growing brands. Our future-ready fulfilment solutions unlock your business potential, allowing ambitious brands to grow and reach new customers.
Sell your way, with Fidelity.
Benefit from our 20 years of experience
Our team is dedicated to providing reliable and innovative eCommerce solutions - and with over 20 years experience, we are trusted by customers all over the world. We know what works.
Sell with confidence, with Fidelity.
Over 150 Integrations
Our state-of-the-art software integrates with over 150 different retail platforms, courier services and other applications. With real-time updates from leading platforms like Shopify, WooCommerce, Amazon and more, we can process your orders directly - saving you time and money.
GLOBAL FULFILMENT
Our Locations
Looking to grow your business globally? Fidelity offers dedicated support from our in-house teams in the UK, US, and Netherlands. Whether you’re B2B or B2C, Fidelity’s international warehouse locations and global distribution services efficiently connect you to your customers. And language barriers are no obstacle for us; our multilingual team ensures any queries are met effectively and professionally.
This block is visible only in page builder. You can place this block in any position. Add only one video background for one section. Please don't set any different background (color, image, gradient) for section.
Helping your business grow Internationally
Hear why Mouse Mansion chose Fidelity as their global fulfilment partner, to enable them to grow internationally.
USER-FRIENDLY SOFTWARE
Stock Control & Order Management
How do we stand out from the crowd?
With our proprietary software, built on decades of experience in fulfilment and 3PL solutions. Our user-friendly WMS enables you to effortlessly oversee your stock, manage your product lines, and provides round-the-clock visibility. And with full integration to your webstore or sales platform, you’re always in control of your inventory.
KNOWLEDGE HUB
Blog & Downloads
Your go-to guide for eCommerce fulfilment. Find free resources and eBooks in our Downloads area, and keep up to date all the latest from the world of international eCommerce in our Blog.
Help your business stay ahead of the competition, with Fidelity Fulfilment.
Omnichannel Fulfillment
For B2B and B2C
Reach your customers everywhere, with Fidelity. Whether you need goods fulfilled to retailers, wholesalers, or direct to your customers, our multi channel fulfilment solutions can help. From customer orders to large retail shipments, we accommodate a large range of shipping requirements. This includes specialist shipping methods such as:
Multipack
Pallet Shipments
Special Delivery Instructions
Custom Packaging
And for eCommerce sellers using multiple sales channels, we integrate with prominent platforms and webstores across the world; including Amazon, Bol.com, Wehkamp, and Groupon.
Request your custom quote
Whatever the size of your business, Fidelity has grown by flexibly supporting our clients' needs (it's the reason we still support them today).
So, if you're ready to take your business to that next level, speak to our team and discover how our experience and expertise can help your business thrive.
Take that first step towards better fulfilment for your business.