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Your Global Fulfilment Partners

Omnichannel Fulfilment and 3PL Solutions

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B2B and Retail Fulfilment →
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fidelity fulfilment

The Fulfilment Experts

We provide straightforward fulfilment services, so you can focus on growing your business. From warehousing solutions to returns management, we pride ourselves in offering fully bespoke, tailored services that meet your business needs. We don't do one-size-fits-all fulfilment. We work with you to develop a custom solution that meets the requirements of your industry or business - whether you have specific storage requirements, unique delivery needs, or value-added services like reworking or kitting and assembly.

Built on years of experience in fulfilment and 3PL solutions, we've developed unique software solutions designed around your business. With our state-of-the-art EDI software, we can manage your retail and B2B orders, create custom API and webhooks to keep you connected, and help you avoid costly penalties and delays. And for eCommerce sellers, our WMS (warehouse management software) connects you to leading webstores and platforms, allowing you to monitor your orders 24/7, from anywhere in the world. It's more than a tool; it's a complete solution.

Get your custom quote today and find out why we’re the best choice for your brand. Our team of fulfilment experts are ready and waiting to take your business to the next level.

    Why Fidelity?

  • 150+ platform integrations
  • Proprietary Software
  • 99% accuracy rate
  • 300,000 sq. ft. of global storage
  • 25,000 items shipped per day
  • Global locations: UK, EU & US
  • Expert teams
  • 24 hour access online
  • Full customer support
  • Easy onboarding
  • 20+ years’ experience
  • Environmentally friendly

Our Services

Fulfilment Services

Leave it to Fidelity. We provide fully integrated, ominichannel solutions, tailored to meet your business needs.

Manufacturing 3PL

3PL Warehouse Management, made simple. Whether you're B2B or B2C, trust Fidelity to handle all your logistics needs.

Intelligent Software

Our Inventory & Warehouse Management Software streamlines your warehousing and distribution operations to maximise efficiency, reduce waste and increase productivity.

Why choose Fidelity?

Our team members are what makes Fidelity great. From warehouse operations to customer service, we bring years of experience across a range of business-critical areas. Our international teams in the UK, EU and US have a wealth of knowledge and experience in both national and global fulfilment solutions.

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Grow your business World-wide

Fidelity Fulfilment offers international fulfilment, tailored for your eCommerce brand. We offer fully custom fulfilment solutions, with real-time online tracking and over 99% order accuracy.

Sell anywhere, with Fidelity.

 

Fulfilment designed around you

Tailored fulfilment for growing brands. Our future-ready fulfilment solutions unlock your business potential, allowing ambitious brands to grow and reach new customers.


Sell your way, with Fidelity.

 

Benefit from our 20 years of experience

Our team is dedicated to providing reliable and innovative eCommerce solutions - and with over 20 years experience, we are trusted by customers all over the world. We know what works.

Sell with confidence, with Fidelity.

Amazon
Magento
Ebay
DHL
Hermes
Shopify
Woo
Tiktok
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Wayfair
ParcelForce
Etsy
TNT
John Lewis & Partners Logo
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Costco Logo
150+ INTEGRATIONS

Stay connected

Our state-of-the-art software integrates with over 150 different retail platforms, courier services and other applications. With real-time updates from leading platforms like Shopify, WooCommerce, Amazon and more, we can process your orders directly - saving you time and money.

Globally capable, locally focused

Whether you’re B2B or B2C, Fidelity’s international warehouse locations and global distribution services efficiently connect you to your customers. As a multi-national supply chain solution provider, we support manufacturers and brand owners around the world.

UK Fulfilment Hub
US Fulfilment Hub
EU Fulfilment Hub
GLOBAL FULFILMENT

Our Warehouses

We provide secure and environmentally efficient facilities for your inventory. Our global fulfilment hubs prioritise safeguarding your products; with advanced security measures and round-the-clock monitoring. Thanks to our investment in eco-conscious facilities, we are able to reduce our environmental impact while maintaining a high standard of excellence - from energy-efficient lighting and solar panelling, to sustainable packaging options.​

Fidelity also offers dedicated support from our in-house teams in the UK, US, and Netherlands. Language barriers are no obstacle for us; our multilingual team ensures any queries are met effectively and professionally.  ​

Fidelity Netherlands
Fidelity UK
NL warehouse
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Fidelity Fulfilment
Customer Stories

Helping your business grow Internationally

Hear why Mouse Mansion chose Fidelity as their global fulfilment partner, to enable them to grow internationally.

Read More → 

From the biggest brands to the next big thing. We’re trusted by:
marquis
riifo
sound united
Ford
zest
B & W
Hitachi

Ready to join us?

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USER-FRIENDLY SOFTWARE

Stock Control & Order Management 

How do we stand out from the crowd?

With our proprietary software, built on decades of experience in fulfilment and 3PL solutions. Our user-friendly WMS enables you to effortlessly oversee your stock, manage your product lines, and provides round-the-clock visibility. And with full integration to your webstore or sales platform, you’re always in control of your inventory.

KNOWLEDGE HUB

Blog & Downloads

Your go-to guide for eCommerce fulfilment. Find free resources and eBooks in our Downloads area, and keep up to date all the latest from the world of international eCommerce in our Blog.

Help your business stay ahead of the competition, with Fidelity Fulfilment.​

International Fulfilment eBook
Switching Fulfilment provider ebook

Omnichannel Fulfillment

For B2B and B2C

Reach your customers everywhere, with Fidelity. Whether you need goods fulfilled to retailers, wholesalers, or direct to your customers, our multi channel fulfilment solutions can help. From customer orders to large retail shipments, we accommodate a large range of shipping requirements. This includes specialist shipping methods such as:

  Multipack
  Pallet Shipments
  Special Delivery Instructions
  Custom Packaging

And for eCommerce sellers using multiple sales channels, we integrate with prominent platforms and webstores across the world; including Amazon, Bol.com, Wehkamp, and Groupon.

 

Let's work together

Whatever the size of your business, Fidelity has grown by flexibly supporting our clients' needs (it's the reason we still support them today).

So, if you're ready to take your business to that next level, speak to our team and discover how our experience and expertise can help your business thrive.

Take that first step towards better fulfilment for your business.