Privacy Policy

Our contact details

Name: Fidelity Supply Chain Solutions
Address: Unit 1, Orion Close, Mustang Park NN11 8NW
Phone: 01327 228571
Date of Document completion: 16/03/2022

The type of personal information we collect

We currently collect and process the following information:
General system information pertaining solely to the use and navigation of this site.Location and user Data collected by Google Analytics.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:
To improve site use and to understand user patterns.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by exiting the associated web application.

(b) Google Analytics and anonymous system information will be collected to analyse user data.

How we store your personal information

Your information is securely stored. Your personal information is limited to system data and will be used to enable navigation of the site and to analyse usage of the site.

Your data protection rights

Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@fidelityfulfilment.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@fidelityscs.co.uk. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk